As an experienced project management leader, I provided subject matter expert guidance and support to cross-functional teams, which improved the project management culture resulting in better project success rates and improved overall performance. I worked closely with each project team manager to align their specific goals with the strategic objectives, establish the necessary project management methodology, and ensure that all stakeholders were equipped to succeed.  I served as the point of contact for risk mitigation and resolution.

 Key Accomplishments:

·         Managed ten direct reports comprised of seven senior project managers, a Business Analyst, Sr Enterprise PM, and an IT PM, that successfully managed client implementations for a $1.5B book of business.

·         Oversaw the successful implementation of 250 clients in five months while meeting their technical requirements across two proprietary software programs.

·         Established a 5-year PMO Roadmap to achieve the company’s strategic objectives.

·         Provided direction in project planning, execution, quality, and resource allocation to the project team.

·         Defined the PMO governance, roles & responsibilities, and change management processes increasing overall efficiency and reducing rework by 30 %

·         Developed the Project Prioritization process to align project resources to support strategic objectives, reducing resource constraints by 25%.

·         Led risk management and project post-mortem reviews of completed projects and actioned findings.

·         Managed the professional development and mentoring of PMO resources. Coached dept managers in different project management methodologies.

·         Utilized Lean Six Sigma techniques to eliminate process inefficiencies and foster innovation.

·         Utilized the PROSCI ADKAR model to manage organizational changes to improve the project management culture and led the continuous improvement initiatives.

·         Managed the PMO department budget and wrote proposals for additional resources and training.

As a subject matter expert, I led EPMO department managers in the improvement and advancement of their EPMO governance and framework that was applied to all complex construction and technology projects. I guided the EPMO Managers in developing strategies to advance and mature their project management framework. I also developed a comprehensive methodology for continuous improvement that addressed identified gaps in their project management processes.

We developed and delivered training on the revised project management framework's processes through collaboration with the organizational change management team. This ensured all stakeholders were well informed of the improvements and were prepared for their immediate utilization. I also improved the project risk management culture by developing a comprehensive risk management methodology, delivered enterprise-wide training, and ensured that project management practitioners could better identify, document, and manage risks.

 Key Accomplishments:

·         Managed eight project management framework improvement initiatives.

·         Assisted EPMO Managers in clearly defining the EPMO’s value proposition.

·         Led EPMO managers in developing the EPMO Road Map and Annual Plan process.

·         Developed RACI chart for matrixed resources utilizing the project management framework.

·         Developed and delivered Project Risk Management processes and templates for the enterprise.

·         Collaborated with OCM to deliver the revised project framework processes using the PROSCI ADKAR model.

·         Developed the Project Maturity Assessment to capture current capabilities and identify gaps accurately.

Collaborated with the Continuous Improvement team to audit projects for compliance. 

As a skilled project management leader of the Project Management Center of Excellence (PMCOE), I successfully developed and implemented project management methodologies across multiple international business units. By providing subject matter expert guidance and support, I improved the project management culture in these business units, resulting in better project success rates and improved overall performance. I worked closely with each business unit's vice president to align their specific goals with the enterprise's strategic objectives, establishing the necessary project management methodology and ensuring that all stakeholders were equipped to succeed. My efforts significantly contributed to the company's success in both domestic and international markets.

SME Support:

·         Helped business unit leaders understand how to manage project management governance effectively.

·         Advised business leaders on project management competency and team career development.

·         Coordinated and managed enterprise-wide weekly project management training program.

·         Provided direction in project planning, execution, quality, and resource allocation to business units.

PMCOE Activities:

·         Established a 3-year PMCOE road map to achieve the organization’s strategic objectives.

·         Led global project management and technology development initiatives across multiple projects.

·         Collaborated with business leaders to identify critical paths, milestones, KPIs, and risks to their BU.

·         Managed five Sr project managers direct reports and fourteen matrixed PMCOE committee members.

·         Managed resource allocation and coordinated them for the execution of the PMCOE projects.

·         Audited multi-year projects international projects for compliance with project processes.

·         Assisted BU leaders in developing scope baseline re-alignment plans for poorly performing projects.

·         Managed PMOCE day-to-day operations, project contracts, vendors, and procurement activities.

·         Provided regular progress updates to the steering committee and executive leadership.

·         Led utilization of the Remote Project Management Program, resulting in a $741k savings.

PMCOE Special Projects:

 Finance Modernization Project (SME)

·         Provided SME guidance to project teams executing the enterprise Financial Modernization projects.

·         Mentored finance and accounting directors in project management methodology and governance.

·         Collaborated with finance directors to resolve project team issues to meet project goals.

Hybrid Project / Global Time-phased Lesson Learned Portal-Dashboard

PMCOE:

·         Developed the processes and template for the project Lessons Learned

·         Coordinated the release of the Lessons Learned portal with the OCM team.

·         Developed and delivered training. Led the adoption and utilization of the processes.

Product Owner:

·         Prioritized the work to develop a time-phased Lessons Learned Process and platform.

·         Ensured the platform would meet the customer’s needs as expected.

·         Established the definition of done and expectation for success.

Scrum Master

·         Kept the development team accountable and removed any roadblocks from the business units.

·         Managed the collection of detailed requirements and metadata from the five business units.

·         Coordinated the application design review with the project, IT, and software development teams.

·         Facilitated and coordinated the User Acceptance Testing of the applications.

·         Managed the deployment of the applications at the business unit and enterprise levels.

Hybrid Project / Global Time-phased Voice of the Customer Portal-Dashboard

PMCOE:

·         Developed the processes and templates for the time-phased Voice of the Customer process.

·         Coordinated the release of the time-phased Voice of the Customer portal with the OCM team.

·         Delivered training to the enterprise. led the adoption and utilization of the processes.

Product Owner

·         Prioritized the work to develop the time-phases Voice of the Customer platform.

·         Ensured the platform would meet the customer’s needs as expected.

·         Established the definition of done and expectations for success.

Scrum Master

·         Kept the development team accountable and removed any roadblocks from the business units.

·         Managed the collection of detailed requirements and metadata from the five business units.

·         Coordinated the application design review with the project, IT, and software development teams.

·         Facilitated and coordinated the User Acceptance Testing of the applications.

·         Managed the deployment of the applications at the business unit and enterprise levels.

Result

·         The new Voice of the Customers process increased the Net Promoter Score from 6.5 to 9.

New Product Development PMO (Product Owner)

·         Began the development of a new product development PMO based on agile methodologies to meet increasing technology and software development projects.

·         Assured the PMO processes will meet market and customer requirements.

·         Prioritized the work to be done by the development team.

I successfully established a project management office that aligned the business unit’s financial goals with the enterprise’s strategic objectives. I set key performance indicators and metrics to track, correct, and report on the business unit's performance progress to ensure continuous improvement across multiple projects. By guiding and supporting project teams to meet their project objectives on schedule and within budget, I significantly contributed to improving the business unit's financial performance. Furthermore, I advised technical project managers on effectively communicating technical requirements to their operations and personnel managers, improving overall project execution and success across multiple projects. My dedication and expertise resulted in a significant positive impact on the company's bottom line.

Key Accomplishments:

·         Established a PMO that was implemented across three business units.

·         Ensured project management methodology was adopted by all business units.

·         Audited current projects for compliance with new project management processes.

·         Created project management alignment plans for poorly performing projects.

·         Led the continuous improvement of processes using customer feedback non-conformance items.

·         Improved the risk management culture by emphasizing early risk identification and risk management plan development.

·         Established a Voice of the Customers process and increased the Net Promoter Score from 6.5 to 9.

·         Implemented the global utilization of MS Project for project schedules and project On-Time Delivery KPIs.

·         Implementing the utilization of a Lessons Learned portal to support continuous process improvements.

·         Implementing Business Unit PMO SharePoint site to communicate training sessions, improvement to processes, and up-coming project management initiatives.

·         Audited current projects for compliance with new project management processes.

·         Created project management alignment plans for poorly performing projects.

Improved Financial Performance within 8 months:

·         Reduced Account Receivable (AR) past due from 60% > 30 days to 42%.

·         Reduced Day Sale Outstanding (DSO) from 120 days to 78 days.

·         Reduced Unbilled Revenue from 40% to 30%.

·         Reduced Cost of Poor Quality (COPQ) from 5.7 mm to 1.46mm per year.

Continued Performance Improvement after 14 months:

·         Reduce AR past due from 42% > 30 days to 20% (below the company average).

·         Reduce DSO from 78 days to 70 days (below company requirements).

·         Reduce Unbilled Revenue from 30% to 20% (below the company average).

·         Maintain COPQ <2% of expected project revenue.

·         On-Time Delivery of projects > 90% as per approved project schedule.

Special Projects:

Hybrid Project / MS Project Online Project

PMO:

·         Developed the processes and schedule templates for MS Project Online.

·         Coordinated the release of MS Project Online with the OCM team.

·         Delivered training to the enterprise and led the adoption and utilization of the processes.

·         Led the improvement of the On-Time Delivery KPIs

Product Owner

·         Prioritized the work for the developer to implement the global MS Project Online

·         Ensured the platform would meet the customer’s needs as expected.

·         Established the definition of done and expectations of success.

Result

·         On-time delivery increased from 67% to 91%

I successfully managed multiple client-facing projects involving designing and producing complex subsea components. I have led multicultural engineering project teams, collaborating to collect technical requirements and develop the components, including conducting static and dynamic analyses to ensure their performance and reliability. I have managed technical teams responsible for the successful Factory Acceptance Testing (FAT) or System Integration Testing (SIT) of these subsea components, ensuring their compliance with industry standards and customer requirements. I have also managed project contracts, vendors, and procurement activities supporting the project life cycle. Furthermore, I have developed comprehensive project scope management plans, risk assessments, and schedules and managed project budgets, ensuring successful project completion within scope, budget, and timeline constraints. I have also successfully managed the project scope, schedule, budget, and change management process, effectively managing all changes. My experience and expertise have enabled me to successfully deliver complex technical projects to the client’s and stakeholder’s satisfaction.

Key Accomplishments:

Provided project development leadership, including managing project engineers and offshore construction teams. Outlined the work plans and assigned duties and responsibilities to ensure safe on-schedule completion.

·         Trans-Canada Sur de Texas-Tuxpan Project: 8 months / $15.2M budget / 0 incidents.

·         Dept of Homeland Security Dark Vessel Project: 6 months / $1.2M budget / 0 incidents.

·         Developed Risk Management plan for the global Remotely Operated Survey Service.

Overall Project Performance:

·         95% of the projects were delivered on time per the approved schedule.

·         90% of projects delivered on budget. Remaining projects required Change Requests due to scope creep.

·         22% Job Profit average maintained for delivered projects.

·         27% Revenue increase delivered for international projects with scope gap.

·         Cost of Poor Quality <2% of expected project revenue.

I established a regional PMO that successfully delivered projects utilizing multicultural engineering teams.

I managed multiple client-facing projects, leading project teams to collect technical requirements, including conducting analyses to ensure performance and reliability. I have effectively managed technical teams responsible for the successful Factory Acceptance Testing (FAT) or System Integration Testing (SIT) of these subsea components, ensuring their compliance with industry standards and customer requirements. I have also managed project contracts, vendors, and procurement activities supporting the program. My expertise in project management has allowed me to develop comprehensive project scope management plans, risk assessments, project schedules, and budgets, ensuring that all projects are completed within scope, budget, and timeline constraints. Additionally, I have successfully managed the change management process for project scope, schedule, and budget, ensuring that all changes were efficiently and effectively implemented and that all stakeholders are informed throughout the process.

Key Accomplishments:

Provided leadership of project development, including managing engineers and offshore construction teams. Outlined the work plan and assigned duties and responsibilities to ensure on-schedule completion.

BP IMR Project: 3 years / $23.5M budget / 0 incidents

·         Oversaw the successful execution of 125 projects during the span of the contract.

·         Managed the design, procurement, fabrication, and delivery of subsea equipment.

·         Developed Baku Region PMO governance and project management framework.

·         Developed Baku Region Specific Management of Change Policy.

·         Developed Baku Region Life Saving Rules / HSE Self-Verification Audits

·         Developed Baku Region Quality Assurance Plan

Project Performance:

·         97% of the projects were delivered on time per the approved schedule.

·         90% of projects delivered on budget. Projects required Change Requests due to logistical challenges.

·         53% Job Profit average between 2015 & 2018. Best in the company in that period.

·         30% Revenue increase for additional services not available in the region.

Compliance:

• Managed local personnel, including hiring, career planning, performance appraisals, disciplinary actions, and resolution of personnel issues.

• Collaborated with audits from the QA team to ensure project compliance with regional processes.

• Implemented and managed Nationalization Plan and Succession Schedule.  

Managed client-facing projects and provided leadership of project development, including managing engineers and technical teams. Outlined the work plan and assigned duties and responsibilities to ensure on-schedule completion of projects. Developed project plans, risk assessments, schedules, and budgets for projects 

Managed client-facing projects and provided leadership of project development, including managing engineers and technical teams. Outlined the work plan and assigned duties and responsibilities to ensure on-schedule completion of projects. Developed project plans, risk assessments, schedules, and budgets for projects.